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All Systems Operational
Incidents
No active incidents right now.
Maintenance
Voice Services Maintenance (TM-1372)
planned
maintenance
Scheduled2026-09-07 10:30:00 CEST – 2026-09-07 12:30:00 CEST
We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on2026-09-04 20:11:14 CEST
IMSI groupsIMSI 7, 21, 23, 25, 26, 29
PS Maintenance Window (TM-1249)
planned
maintenance
Scheduled2026-09-07 12:00:00 CEST – 2026-09-07 13:00:00 CEST
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on2026-07-22 19:44:32 CEST
IMSI groupsIMSI 2, 29
US PS Maintenance Window (TM-1305)
planned
maintenance
Scheduled2026-09-07 13:00:00 CEST – 2026-09-07 14:00:00 CEST
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on2026-08-26 22:06:34 CEST
IMSI groupsIMSI 21
TelnaHub Platform Maintenance (EM-309)
planned
maintenance
Scheduled2026-09-08 16:00:00 CEST – 2026-09-08 19:00:00 CEST
We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Posted on2026-09-02 16:16:41 CEST
IMSI groupsIMSI 2, 3, 4, 7, 8, 9, 10, 12, 13, 14, 17, 18, 19, 20, 21, 22, 23, 25, 26, 27, 28, 29, 30, 31, 32, 33
EU PS Preliminary MW (TM-1359)
planned
maintenance
Scheduled2026-09-09 00:00:00 CEST – 2026-09-09 01:00:00 CEST
We will be performing scheduled maintenance during this time.
This is a preliminary activity for the main maintenance window taking place hours later.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on2026-09-03 21:51:12 CEST
IMSI groupsIMSI 2, 4, 7, 8, 10, 14, 21, 22, 23, 25, 26, 29, 33
EU PS Maintenance Window (TM-1360)
planned
maintenance
Scheduled2026-09-09 06:30:00 CEST – 2026-09-09 11:30:00 CEST
We will be performing scheduled maintenance during this time.
Expected Customer Impact:
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on2026-09-03 21:54:26 CEST
IMSI groupsIMSI 2, 3, 4, 7, 8, 10, 14, 21, 22, 23, 25, 26, 27, 28, 29, 33
APAC PS Maintenance Window (TM-1362)
planned
maintenance
Scheduled2026-09-10 05:00:00 CEST – 2026-09-10 12:00:00 CEST
No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Posted on2026-09-02 16:19:18 CEST
IMSI groupsIMSI 2, 7, 8, 9, 10, 14, 25, 26, 27, 31, 33
Components
Connect for Wholesale
Whitelist Management
Connect Frontend
Connect API
Webhook
Connect Flex
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Data Services EU
Data Services NA
Data Services APAC
Voice/SMS Services
Stripe API
Slack Messaging
Slack Notifications
Freshdesk INCOMING EMAILS
Freshdesk FRESHFONE
Freshdesk LIVECHAT
Freshdesk OUTGOING EMAILS
Freshdesk WEB APP
Freshdesk AGENT COLLISION
Freshdesk REPORTS SERVICE
Freshdesk SOCIAL
Freshdesk EMAIL NOTIFICATIONS
Freshdesk SEARCH
Past incidents
Incidents resolved in the last 7 days — scheduled maintenance isn't included here.
Data Service Degradation
resolved
Started2026-09-02 18:13:57 CEST
resolvedHello,
This is to provide an update regarding the following incident:
Incident Status: Resolved
Description: Following the service recovery, we conducted thorough monitoring to confirm that performance had fully stabilized.
Service Impact: Performance has returned to normal levels.
Regards,
Telna Support
2026-09-02 19:19:37 CEST
monitoringHello,
This is to update you regarding the following incident:
Incident Status: Recovery
Description: Over the past hour, we observed a brief data service degradation affecting new network interactions.
Service Impact: Devices may have experienced connectivity issues, primarily with initiating new connections.
Existing sessions were unaffected.
Our teams are verifying that full recovery is complete and are closely monitoring performance.
We will keep you updated as new information becomes available.
Regards,
Telna Support
2026-09-02 18:13:57 CEST
Completed2026-09-02 19:19:37 CEST