16 planned maintenance windows coming up — see below for details.
Resolved: APAC PS Maintenance Window (TM-1542). Started 2026-11-05 15:00:00 CET, resolved 2026-11-05 18:00:00 CET.
Resolved: Connect Platform Maintenance (EM-370). Started 2026-11-05 10:30:00 CET, resolved 2026-11-05 12:00:00 CET.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Resolved: EU PS Maintenance Window (TM-1378). Started 2026-11-05 04:30:00 CET, resolved 2026-11-05 05:00:00 CET.
Resolved: OSS/BSS Platform Maintenance (EM-359) - Continuation. Started 2026-11-05 02:30:00 CET, resolved 2026-11-05 04:30:00 CET.
We need more time to finish the previous activity.
Resolved: OSS/BSS Platform Maintenance (EM-359). Started 2026-11-04 13:30:00 CET, resolved 2026-11-05 01:30:00 CET.
We would like to inform you of scheduled network maintenance at our Singapore (SGP1) location. Maintenance Reference: NM-983 Affected Location: Singapore (SGP1) Maintenance Description Telna will perform a planned software upgrade on one of its Singapore core network switches. Expected Service Impact Most services are expected to remain available through redundant network infrastructure and alternative routing paths. During the maintenance window, brief traffic reconvergence, increased latency, or intermittent connectivity may occur as traffic transitions between network paths. Customers with identified service-specific redundancy risks will receive a separate notification describing their potential exposure. Customer Action No configuration changes are expected to be required on your side. We recommend monitoring your services during the maintenance window. We will confirm the final schedule before the maintenance and provide an update once the activity has been completed.
Please be informed that Telna will perform scheduled maintenance on its Amsterdam network infrastructure as part of a planned Junos software upgrade. Maintenance Details Maintenance Reference: NM-986 Location: Amsterdam, Netherlands (AMS1) Date: 17 November 2026 Maintenance Window: 22:30–03:00 Expected Impact Duration: 45 minutes to 3 hours Expected Service Impact During the maintenance window, customers may experience temporary connectivity interruptions, increased latency, or network session reconvergence while traffic is redirected through redundant infrastructure. Services with network or geographical redundancy are expected to remain available, although brief interruptions during failover cannot be completely ruled out. Our Network Operations team will monitor network and service availability throughout the maintenance. No action is required from your side.
We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
Please be informed that Telna will perform scheduled maintenance on its Paris core network infrastructure as part of our ongoing network reliability and software lifecycle improvements. Maintenance Details Activity: Paris Core Router Junos Software Upgrade Change Reference: NM-985 Affected Device: PAR1-PRD-CS-1 Maintenance Description During this maintenance window, Telna will upgrade the Junos operating system on one of its Paris core routers. The activity requires temporarily draining traffic from the affected router, followed by a software upgrade and system restart. As a result, network sessions and interconnections established through this router will be temporarily interrupted during the maintenance. Expected Service Impact Customers with services connected through the affected Paris router may experience brief connectivity interruptions, routing reconvergence, or intermittent service degradation during the maintenance window. Service availability is expected to be maintained through Telna's redundant network infrastructure, including alternate core routers and geographically redundant interconnections, where applicable. No sustained service interruption is anticipated for services with operational redundant paths. Maintenance Completion Once the upgrade is completed, Telna Network Engineering will restore the affected router to service and validate network connectivity, routing sessions, and service availability. Our Network Operations Center will monitor the infrastructure throughout the maintenance window. No action is required from customers at this time. Should you experience any unexpected service disruption during or after the maintenance window, please contact the Telna NOC. Thank you for your understanding and cooperation.
We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Automated check confirmed recovery after 3 successful retries.
Automated check failed and was confirmed after 3 retries.
Resolved: EU PS Maintenance Window (TM-1517). Started 2026-11-03 23:00:00 CET, resolved 2026-11-04 03:00:00 CET.
Resolved: Singapore Network Infrastructure Upgrade (NM-983). Started 2026-11-03 17:30:00 CET, resolved 2026-11-03 21:30:00 CET.
Resolved: STP Maintenance Window (TM-1506). Started 2026-11-03 16:00:00 CET, resolved 2026-11-03 17:00:00 CET.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Resolved: TelnaHub Platform Maintenance (EM-361). Started 2026-11-03 13:30:00 CET, resolved 2026-11-03 16:30:00 CET.
Resolved: STP Maintenance Window (TM-1507). Started 2026-11-03 15:00:00 CET, resolved 2026-11-03 16:00:00 CET.
Resolved: OTA Maintenance (EM-358). Started 2026-11-03 13:30:00 CET, resolved 2026-11-03 15:30:00 CET.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Resolved: NA PS Maintenance Window (TM-1518). Started 2026-11-03 10:00:00 CET, resolved 2026-11-03 10:16:00 CET.
Resolved: EU PS Maintenance Window (TM-1538). Started 2026-11-03 05:30:00 CET, resolved 2026-11-03 06:30:00 CET.
Resolved: Amsterdam (AMS1) Network Infrastructure Upgrade (NM-986). Started 2026-11-02 23:30:00 CET, resolved 2026-11-03 04:00:00 CET.
Our infrastructure provider will perform a major migration including the networking and part of our production Signaling Hubs, STPs and DRAs deployments. Expected Customer Impact: During the migration of the network elements, brief service interruptions may occur. Traffic is expected to be handled by the existing redundancy mechanisms, and impacted services should automatically recover upon subsequent retry attempts. Our teams will closely monitor the infrastructure and service behavior throughout the maintenance window.
We will be undergoing scheduled maintenance during this time. While maintenance is in progress, you may experience brief periods of intermittent availability
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Resolved: NA PS Maintenance Window (TM-1514). Started 2026-11-02 10:00:00 CET, resolved 2026-11-02 12:00:00 CET.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Resolved: Preventive IMS Maintenance Window (TM-1535). Started 2026-10-30 14:30:00 CET, resolved 2026-10-30 16:30:00 CET.
We will be performing scheduled maintenance during this time. Expected Customer Impact: No customer service impact is expected. In the unlikely event of a brief interruption, traffic will be handled by existing redundancy mechanisms and services should automatically recover upon reattempt.
Resolved: EU PS Maintenance Window (TM-1495). Started 2026-10-29 22:00:00 CET, resolved 2026-10-30 02:00:00 CET.
Resolved: EU PS Maintenance Window (TM-1508). Started 2026-10-29 21:00:00 CET, resolved 2026-10-29 22:00:00 CET.
Resolved: HSS Maintenance (TM-1483). Started 2026-10-29 08:00:00 CET, resolved 2026-10-29 21:00:00 CET.
Resolved: APAC PS Maintenance Window (TM-1497). Started 2026-10-29 17:00:00 CET, resolved 2026-10-29 19:00:00 CET.
Resolved: SignalingHub Platform Maintenance (EM-353). Started 2026-10-29 13:00:00 CET, resolved 2026-10-29 14:30:00 CET.
Resolved: Connect Platform Maintenance (EM-360). Started 2026-10-29 11:00:00 CET, resolved 2026-10-29 14:00:00 CET.
Resolved: NA PS Maintenance Window (TM-1492). Started 2026-10-29 09:00:00 CET, resolved 2026-10-29 10:52:00 CET.
Resolved: APAC PS Maintenance Window (TM-1525). Started 2026-10-29 09:00:00 CET, resolved 2026-10-29 10:30:00 CET.
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